Connecting Turkish Airlines with its agents through a mobile application
Turkish Airlines App was designed to provide a quick and effective response to the inquiries of their partner agencies and detailed information about airlines with a click of a button.
After gathering all the information about what our client required, we documented functional requirements and set up a priority list to guide us through the development process.
In a direct response to our client’s requirements, we built a centralized app for Turkish Airlines that facilitated communication between agents from all over the globe, and visibility of real-time updates to all stakeholders was ensured.
Turkish Airlines always strived for innovation and cutting-edge technology to help the company grow internationally. OneByte designed and developed the app as a step towards innovation. Turkish Airlines realized the lack of coordination between agents and the airline across the globe, which was causing constant lags in communication. The idea was to create an application that builds a bridge between Turkish Airlines and its agents and offers a one-stop solution for all the latest promotions, events, schedules, and FAQs related to the airline.
The Challenge Was To
Developing an engaging application takes much more than just an innovative idea, some of it requires significant effort and thought. One of the key challenges was to design a good user interface that would help drive better engagement for the Turkish Airlines’ app.