Using Technology to streamline customer reservation and management

Build a robust solution to allow GharPar provide safe, convenient, hygienic and timely beautician services at their customers doorsteps
Design
Development
iOS
Android
Server Side
OneByte built a robust solution to allow GharPar to provide safe, convenient, hygienic, and timely beautician services at their customers' doorsteps through an easy-to-use application. Stepping into a contemporary technological phase by revamping their web and mobile application through OneByte allowed GharPar to reduce management costs, streamline order processing, scheduling and increase profitability.

Background

Previously, GharPar had little automation and were relying on manual systems to manage orders and gauge customer requirements. GharPar partnered with OneByte to build a solution to transform their complete business process into a digital solution. The project also included a complete overhaul of their existing website as well as building a new mobile app to allow more

The Challenge Was To

Manual maintenance of records was creating redundancy and reconciliation errors, as the client wanted to streamline the process of service booking and minimize errors, the application had to be proficient in improving the flow of information. OneByte had to revise the order processing mechanisms to allow automatic allocation of beauticians and generate a console that could identify any overlaps in the schedules and include feedback from the customers as well.

Features

WEB
  • Sign up/Sign in.
  • Appointment Scheduling.
  • FAQs.
  • Careers.
DASHBOARD
  • Beautician Scheduling and Real-Time Monitoring.
  • Account Management/Cash Reconciliation.
  • Customer Feedback/Complaint Management.
MOBILE
  • Available on Android and iOS.
  • Membership request.
  • Service booking.