Technical Implementation Developer

In this role, you will:

Collaborate with internal teams to gather and scope new product requirements during customer implementations
Perform technical steps of the implementation process, including developing and reviewing site specific data configs
Manage and perform bulk dashboard uploads, like historical data back loads and global product data changes using custom scripts and SQL queries
Upload and track customer specific dashboard data configurations
Document and maintain customer portfolios
Provide time estimates to clients who require additional customizations to be done and communicate with them throughout the process to obtain feedback and approval
Provide technical support in customer implementation calls
Collaborate with the product, development and success teams to track and deploy custom requirements by customers during implementations
Provide Tier 3 Support for implementations related issues and communicate with internal teams

Skills and Requirements:

Bachelor’s Degree in Engineering, Computer Science or related field
Technical background of software development
1-2+ years of experience in QA or managing software application
Must have Hands-on experience with SQL
Must have excellent English communication skills and experience with documenting root cause analysis
Must have ability to multitask in a fast-paced environment
Must have ability to empathize and communicate with customers
Ability to work in a 24×7 environment
Experience using Jira, Slack, and GitHub
Knowledge about HL7 standards is a plus

“So what’s in it for me,” you ask?

We pride ourselves for being a culture-based company buzzing with high-energy. Aside from the enthusiastic environment, you’ll enjoy:

If we still have your attention, don’t delay, send us your resume!